Question 1

What is your minimum order quantity (MOQ)?

Accepted Answer

Our MOQ starts at 50 pieces per style/color for wholesale B2B orders. Private label and custom orders have higher MOQs.

Question 2

Do you offer samples?

Accepted Answer

Yes, we offer fabric samples and pre-production samples. Sample costs are refundable on bulk orders.

Question 3

What materials do you use?

Accepted Answer

We use genuine Mongolian sheepskin, Australian merino wool, faux fur (acrylic/modacrylic), fox fur, and mink fur.

Question 4

Can I customize colors and sizes?

Accepted Answer

Yes. We accept custom colors (DTM matching), sizes, and packaging. Lead time for custom orders is 30-45 days.

Question 5

What are your payment terms?

Accepted Answer

For new clients: 30% deposit, 70% balance before shipping. For established clients: LC, T/T, or PayPal accepted.

Question 6

Do you ship internationally?

Accepted Answer

Yes. We ship worldwide via DHL, FedEx, and sea freight. Shipping costs are quoted separately.